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button{color:var(--navy);background:0 0;border:0;padding:5px 0;font-size:10px;font-weight:750}.empty-list{color:var(--muted);text-align:center;padding:34px 14px;font-size:11px}.agent-tools{border-bottom:1px solid var(--line);background:#fafcfc;align-items:center;gap:6px;padding:7px 14px;display:flex}.agent-tools button{color:#586977;background:0 0;border:0;border-radius:7px;padding:5px 7px;font-size:9px;font-weight:750}.agent-tools button:hover{color:var(--navy);background:#edf2f3}.agent-tools .close-tool{color:var(--danger);margin-left:auto}.tool-tag{color:var(--teal);background:var(--teal-soft);border-radius:999px;padding:4px 7px;font-size:8px;font-weight:800}.case-strip.closed{background:#eef6f4;border-color:#dce5e4}.case-strip.closed span{background:var(--teal)}.composer-wrap{position:relative}.quick-replies{z-index:5;border:1px solid var(--line);background:#fff;border-radius:12px;gap:4px;width:min(440px,100% - 76px);padding:9px;display:grid;position:absolute;bottom:66px;left:54px;box-shadow:0 18px 48px #0f26382e}.quick-replies strong{color:var(--muted);text-transform:uppercase;letter-spacing:.08em;padding:5px 7px;font-size:9px}.quick-replies button{color:var(--ink);text-align:left;background:0 0;border:0;border-radius:8px;padding:8px;font-size:10px;line-height:1.35}.quick-replies button:hover{background:var(--soft)}.service-switch{padding:10px 2px 0;display:grid}.service-switch small{color:var(--muted);text-transform:uppercase;letter-spacing:.07em;font-size:8px;font-weight:750}.service-switch button{text-align:left}.closed-notice{color:#477067;background:var(--teal-soft);text-align:center;border-radius:9px;margin:8px auto;padding:8px 10px;font-size:9px}.agent-closed{max-width:320px}.primary-button:disabled,.send-button:disabled,.client-composer button:disabled{cursor:default;opacity:.55}.client-stage{grid-template-columns:minmax(340px,440px) minmax(280px,360px);justify-content:center;align-items:center;gap:70px;max-width:1120px;min-height:calc(100vh - 100px);margin:0 auto;display:grid}.client-device{border:8px solid var(--navy-deep);background:#fff;border-radius:32px;min-height:650px;overflow:hidden;box-shadow:0 30px 90px #0f263838}.client-entry,.service-picker{flex-direction:column;min-height:634px;padding:34px;display:flex}.client-entry{background:linear-gradient(160deg,#fff 0 72%,#eef7f4 72%)}.client-brand{color:var(--navy);align-items:center;gap:10px;display:flex}.client-brand .brand-mark{width:34px;height:34px;font-size:18px}.client-brand strong{font-size:16px}.entry-copy{margin:70px 0 34px}.entry-copy h1{max-width:310px;color:var(--navy-deep);letter-spacing:-.045em;margin:8px 0 12px;font-size:32px;line-height:1.05}.entry-copy p,.service-picker>p,.scenario-guide p{color:var(--muted);font-size:12px;line-height:1.6}.identify-form{gap:8px;display:grid}.identify-form label{color:var(--navy);font-size:10px;font-weight:800}.identify-form input{width:100%;color:var(--navy-deep);letter-spacing:.08em;background:#fff;border:1px solid #cfd9dd;border-radius:11px;outline:0;padding:13px 14px;font-size:17px;font-weight:750}.identify-form input:focus{border-color:var(--teal);box-shadow:0 0 0 3px #1385751f}.identify-form small{color:var(--muted);font-size:9px}.client-primary{color:#fff;background:var(--orange);border:0;border-radius:11px;margin-top:8px;padding:13px;font-size:12px;font-weight:850;box-shadow:0 10px 24px #f36a3f3d}.coverage-link{color:var(--teal);background:0 0;border:0;margin-top:16px;font-size:10px;font-weight:750}.privacy-note{color:#527068;text-align:center;background:#fff9;border:1px solid #cfe2dc;border-radius:9px;margin-top:auto;padding:10px;font-size:8px}.back-button{color:var(--teal);background:0 0;border:0;align-self:flex-start;padding:7px 0;font-size:10px;font-weight:800}.back-button.light{color:#fff;width:28px;font-size:17px}.client-profile{align-items:center;gap:12px;margin:48px 0 14px;display:flex}.client-profile small{color:var(--muted);font-size:9px}.client-profile h1{color:var(--navy);letter-spacing:-.035em;margin-top:2px;font-size:25px}.service-picker>p{margin-bottom:24px}.service-options{gap:10px;display:grid}.service-option{border:1px solid var(--line);width:100%;color:inherit;text-align:left;background:#fff;border-radius:13px;grid-template-columns:auto 1fr auto;align-items:center;gap:10px;padding:13px;display:grid;box-shadow:0 8px 22px #0f26380f}.service-option:hover{border-color:#b9c9ce;transform:translateY(-1px)}.service-icon{color:#fff;background:var(--navy);border-radius:10px;justify-content:center;align-items:center;width:32px;height:32px;font-size:11px;font-weight:900;display:flex}.service-copy{gap:2px;min-width:0;display:grid}.service-copy small{color:var(--teal);font-size:8px;font-weight:800}.service-copy strong{color:var(--navy);text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.service-copy span{color:var(--muted);font-size:8px}.client-chat{background:#f8fafb;grid-template-rows:auto auto 1fr auto;min-height:634px;display:grid}.client-chat-header{color:#fff;background:var(--navy-deep);align-items:center;gap:9px;min-height:64px;padding:10px 14px;display:flex}.client-chat-header strong{font-size:12px;display:block}.client-chat-header small{color:#bfd0d9;align-items:center;gap:4px;margin-top:3px;font-size:8px;display:flex}.client-chat-header small span{background:#5ee1b9;border-radius:50%;width:5px;height:5px}.outage-banner{color:#75422f;background:var(--orange-soft);border:1px solid #ffd1bf;border-radius:10px;align-items:center;gap:8px;margin:10px 11px 0;padding:9px 10px;display:flex}.outage-banner>span{color:#fff;background:var(--orange);border-radius:50%;flex:none;justify-content:center;align-items:center;width:20px;height:20px;font-size:9px;font-weight:900;display:flex}.outage-banner p{font-size:8px;line-height:1.35}.outage-banner strong{display:block}.outage-banner button{color:#75422f;cursor:pointer;background:#ffffffb8;border:1px solid #b5532d47;border-radius:7px;flex:none;margin-left:auto;padding:5px 7px;font-size:7px;font-weight:800}.client-messages{background:linear-gradient(#fffffff0,#fffffff0),repeating-linear-gradient(45deg,#dfe8eb 0 1px,#0000 1px 9px);flex-direction:column;gap:8px;padding:12px;display:flex;overflow-y:auto}.client-message{border-radius:13px;max-width:82%;padding:9px 10px 6px;font-size:10px;line-height:1.45}.client-message.mine{color:#fff;background:var(--navy);border-bottom-right-radius:4px;align-self:flex-end}.client-message.theirs{background:#edf1f3;border-bottom-left-radius:4px;align-self:flex-start}.client-message time{opacity:.65;text-align:right;margin-top:4px;font-size:7px;display:block}.client-composer{border-top:1px solid var(--line);background:#fff;grid-template-columns:auto 1fr auto;gap:6px;padding:9px;display:grid}.client-composer input{border:1px solid var(--line);background:var(--soft);border-radius:10px;outline:0;min-width:0;padding:10px;font-size:9px}.client-composer button{color:#fff;background:var(--orange);border:0;border-radius:9px;padding:0 10px;font-size:9px;font-weight:800}.client-composer button:first-child{width:34px;color:var(--muted);background:var(--soft);padding:0;font-size:16px}.scenario-guide{-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);background:#ffffffb8;border:1px solid #ffffffc2;border-radius:20px;padding:28px;position:relative;box-shadow:0 24px 70px #0f26381a}.scenario-guide:before{content:"";background:var(--orange);border-radius:0 4px 4px 0;width:4px;position:absolute;top:26px;bottom:26px;left:0}.scenario-guide h2{color:var(--navy-deep);letter-spacing:-.04em;margin:7px 0 12px;font-size:25px}.scenario-guide ul{gap:9px;margin:22px 0 0;padding:0;list-style:none;display:grid}.scenario-guide li{color:#435665;padding-left:18px;font-size:10px;font-weight:700;position:relative}.scenario-guide li:before{content:"✓";color:#fff;background:var(--teal);text-align:center;border-radius:50%;width:10px;height:10px;font-size:7px;line-height:10px;position:absolute;top:2px;left:0}.modal-backdrop{z-index:20;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#091b289e;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.demo-modal{background:#fff;border-radius:18px;width:min(420px,100%);padding:24px;box-shadow:0 30px 90px #0000004d}.demo-modal h2{color:var(--navy);margin:6px 0;font-size:22px}.demo-modal>p{color:var(--muted);margin-bottom:20px;font-size:10px}.demo-modal label{color:var(--navy);gap:7px;font-size:10px;font-weight:800;display:grid}.demo-modal select,.demo-modal textarea{border:1px solid var(--line);width:100%;color:var(--ink);background:var(--soft);border-radius:10px;outline:0;padding:11px;font-size:11px}.modal-actions{justify-content:flex-end;gap:8px;margin-top:18px;display:flex}.toast{z-index:30;color:#fff;background:var(--navy-deep);border-radius:11px;max-width:340px;padding:12px 16px;font-size:11px;font-weight:750;position:fixed;bottom:24px;right:24px;box-shadow:0 15px 44px #0f26384d}@media (max-width:1120px){.queue-summary{display:none}.client-stage{gap:30px}}@media (max-width:820px){.demo-toolbar{background:var(--navy-deep);border:0;border-radius:0;grid-template-columns:1fr auto auto;margin:0}.demo-label{color:#cad7df}.demo-label strong{color:#fff}.view-switcher{grid-area:2/1/auto/-1;justify-self:stretch}.view-switcher button{flex:1}.reset-button{color:#cad7df}.demo-session strong{color:#fff}.demo-session small{color:#b8c8d2}.demo-session button{color:#7ce3cd;background:#13857533}.login-page{padding:14px}.login-shell{grid-template-columns:1fr}.login-intro{gap:24px;min-height:330px;padding:32px}.login-intro h1{max-width:600px;font-size:36px}.login-panel{padding:32px}.client-stage{min-height:calc(100vh - 92px);padding:18px;display:block}.client-device{max-width:440px;min-height:calc(100vh - 130px);margin:0 auto}.scenario-guide{display:none}.agent-shell{min-height:calc(100vh - 92px)}}@media (max-width:560px){.demo-page{padding:0}.demo-toolbar{padding:7px 9px}.demo-label{font-size:8px}.demo-session>span:nth-child(2),.demo-session button{display:none}.reset-button{font-size:8px}.login-page{padding:0;display:block}.login-shell{border:0;border-radius:0;min-height:100vh}.login-intro{min-height:250px;padding:24px}.login-intro h1{font-size:30px}.login-intro>div>p{font-size:11px}.login-capabilities{display:none}.login-panel{padding:24px}.login-panel header h2{font-size:26px}.account-card{grid-template-columns:auto 1fr}.account-check{display:none}.account-copy p{white-space:normal}.demo-login-form{grid-template-columns:1fr}.client-stage{padding:0}.client-device{max-width:none;min-height:calc(100vh - 88px);box-shadow:none;border:0;border-radius:0}.client-entry,.service-picker,.client-chat{min-height:calc(100vh - 88px)}.client-entry,.service-picker{padding:25px}.entry-copy{margin-top:48px}.agent-tools{overflow-x:auto}.agent-tools button,.tool-tag{flex:none}.toast{text-align:center;max-width:none;bottom:12px;left:12px;right:12px}}@property --tw-blur{syntax:"*";inherits:false}@property --tw-brightness{syntax:"*";inherits:false}@property --tw-contrast{syntax:"*";inherits:false}@property --tw-grayscale{syntax:"*";inherits:false}@property --tw-hue-rotate{syntax:"*";inherits:false}@property --tw-invert{syntax:"*";inherits:false}@property --tw-opacity{syntax:"*";inherits:false}@property --tw-saturate{syntax:"*";inherits:false}@property --tw-sepia{syntax:"*";inherits:false}@property --tw-drop-shadow{syntax:"*";inherits:false}@property --tw-drop-shadow-color{syntax:"*";inherits:false}@property --tw-drop-shadow-alpha{syntax:"<percentage>";inherits:false;initial-value:100%}@property --tw-drop-shadow-size{syntax:"*";inherits:false}